Skilled, Certified & Experienced
Medical Assistants for
Modern Practices.
ProMed recruits, screens, trains, certifies, and places healthcare-ready virtual medical assistants who support billing, authorizations, scheduling, documentation, and revenue cycle operations from day one.
Eight Specialization Areas
Purpose-trained professionals assigned to exactly the area your practice needs — nothing generic.
Submission, follow-up, appeal management, and payer portal navigation across commercial, Medicare, and Medicaid plans.
Learn More →
Clean claim submission, denial management, payment posting, and A/R follow-up aligned to your payer mix and specialty.
Learn More →
Real-time eligibility checks, benefits confirmation, deductible and copay review, and pre-visit coverage documentation.
Learn More →
Appointment management, inbound and outbound patient communication, rescheduling, and calendar coordination across your EMR.
Learn More →
Real-time and asynchronous clinical documentation support that reduces provider admin time and keeps clinicians focused on care.
Learn More →
Specialized administrative support for dental practices and behavioral health providers — billing, scheduling, and insurance workflows.
Learn More →Why Practices Choose ProMed
Every ProMed professional meets a consistent set of standards before placement.
| Standard | Typical Hire | ProMed Professional |
|---|---|---|
| Qualification Verification | Varies | ✓ Verified Before Placement |
| Healthcare-Specific Training | Practice-funded | ✓ ProMed Pre-Trained |
| HIPAA Training & Alignment | Optional | ✓ Mandatory Certification |
| Performance Monitoring | Internal HR only | ✓ ProMed + Practice |
| Replacement Coverage | Full rehire process | ✓ Managed by ProMed |
| Onboarding Timeline | Weeks | ✓ Significantly Reduced |
| Business Associate Agreement | Not applicable | ✓ Available on Request |
Background checked, credentials and education verified
Structured pre-placement training across 8 curriculum phases
HIPAA and role-specific certifications with documented scores
Practical simulations and competency assessments in their specialty
Prepared to integrate into your workflows from day one
Ongoing quality review managed by ProMed
Healthcare-Focused, Client-Ready
How It Works
A clear six-step process from initial assessment to ongoing operational support.
Discovery call to understand your administrative challenges and staffing gaps.
We map your processes to identify where ProMed professionals deliver the most impact.
Certified professionals matched to your specialty, timezone, and software requirements.
Structured onboarding to your EMR, workflows, and communication protocols.
Dedicated account management and ongoing quality review throughout the engagement.
Expand your ProMed team as your practice grows or your admin needs evolve.
Practices That Made the Switch
PA turnaround delays creating patient care bottlenecks and significant provider frustration. Internal staff couldn't keep up with payer portal requirements.
Medical billing errors generating a high denial rate and slow collections. Revenue cycle was creating cash flow stress across the 4-provider group.
Front desk overwhelmed with scheduling, verification, and patient callbacks. No-show rate climbing and patient satisfaction falling.
Frequently Asked
Ready to Start?
Book a free practice assessment or reach out with questions. We typically respond within one business day.
We typically respond within one business day. Your information is kept confidential.