Privacy Policy

This Privacy Policy explains how ProMed VAs may collect, use, disclose, and protect information when you visit our website, contact us about workforce services, or apply to join the ProMed talent network.

Do not submit protected health information (PHI) through public website forms. Public website forms are intended for business, recruitment, and general administrative inquiries only. Client workflows involving PHI require separate onboarding, access controls, and applicable contractual safeguards.

Information we may collect

Depending on the feature you use, information may include your name, business or practice details, professional contact information, role, service needs, candidate qualifications, employment background, résumé/CV information, software experience, availability, assessment responses, and other information you choose to provide. We may also receive standard technical information such as IP address, browser type, device information, referring pages, and website activity from infrastructure, security, or analytics providers.

How we use information

We may use information to respond to inquiries, evaluate workforce needs, administer recruitment and screening, communicate about applications or placements, improve our website and services, maintain security, prevent abuse, comply with legal obligations, and support business operations.

Healthcare information

ProMed VAs provides healthcare administrative workforce services. The public website is not a patient portal, clinical record system, emergency service, or substitute for a healthcare provider. PHI should only be handled within specifically authorized client systems and workflows after the appropriate agreements and safeguards are in place.

Service providers and disclosures

We may use vendors that provide hosting, security, communications, recruitment, analytics, storage, and other operational services. Information may be disclosed when reasonably necessary to provide the requested service, protect rights or security, comply with law, or support a business transaction. We do not sell personal information as a standalone business product.

International processing

Because ProMed VAs supports remote workforce operations, information may be processed in countries other than the country where it was originally collected. Where applicable, we seek to use appropriate contractual and security safeguards for such processing.

Retention and security

We retain information for as long as reasonably necessary for the purpose for which it was collected, legitimate business needs, contractual obligations, dispute resolution, security, and legal requirements. We use administrative, technical, and organizational measures intended to reduce the risk of unauthorized access, loss, misuse, or disclosure, but no system can guarantee absolute security.

Cookies and analytics

Our website and infrastructure providers may use cookies, logs, or similar technologies for security, functionality, performance, and analytics. Browser settings may allow you to control certain cookies or tracking technologies.

Your choices

You may request access, correction, or deletion of personal information where applicable law provides those rights. We may need to verify your identity before acting on a request and may retain information where required or permitted by law.

Children

Our workforce and business services are not directed to children. We do not knowingly seek personal information from children through the public website.

Changes to this policy

We may update this policy as our services, systems, or legal obligations change. The “Last updated” date above indicates the latest revision.

Contact

For privacy questions, use the current contact channel provided on the ProMed VAs website and identify your request as a privacy inquiry.